Q: Can I make changes to my order once it's been placed?
A: Unfortunately once an order has been placed, there can be no changes made to the order. The order would have to be cancelled, refunded in full and a new order must be placed. For changes regarding your order information (e.g., address, name, number) you may EMAIL US AT firstname.lastname@example.org
Q: Do you offer same day delivery?
A: Yes we do! You can schedule a same day delivery or schedule a future order for up to a week in advance.
Q: When will you get more stock?
A: Due to many closures, we are not able to guarantee restocking of our inventory. We are working closely with our vendors to replenish our stock. You may click “Notify when in stock” located on the product page of the out of stock item.
Q: Why can’t I find what I want online?
A: We are working consistently to expand our assortment to better serve you. Feel free to send us suggestions of products you would like to see on our website to email@example.com with a subject line of “I would love to see …. online”
Q: I requested a refund, when will I get it back on my account?
A: It could take up to 5 business days for you to receive the funds once you receive a confirmation email of the credit memo. We are only able to refund to the card that was used to pay for the purchase.